Returns & Exchanges
At Truly Beauty, we want you to be completely in love with your glow. If you are not satisfied with your purchase, we offer a 30-day return window for products in new or gently used condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to begin the process.
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
Package Your Products
Securely pack your items in the original box or a similar mailer, ensuring all lids are tightly sealed to prevent leaks.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing